Technological advancements have caused abundant changes, especially in the field of communication. One form of technology that offers a lot of comfort for the way people communicate now is the use of Voice over Internet Protocol (VOIP). This is a technology that allows users to make voice calls using broadband internet connections rather than ordinary telephone lines.
VoIP began to gain popularity when users learned about their strengths. For one, VoIP produces revolutionary changes in the business sector. This proves to be very useful in the company because VoIP can keep them away from high costs on phone calls. Because the cost is low compared to traditional telecommunications systems, businesses can now speak throughout the world to their clients, workers and to anyone they need to talk to. Another interesting feature is a conference call, which provides better ways to communicate through conference holding between management, labor and even with clients. Thus, the connection is easy, they no longer need to travel long distances, and therefore their time and financial resources are saved. Apart from the features mentioned above, VoIP is also equipped with a group of innovative communication features such as call forwarding, call calls, caller IDs, three-way calls and voice messages. All of these services are free, while in traditional telecommunications companies you have to pay extra before you can use it. Visible, a number of companies now shift to VoIP as their main communication instruments because of these various features. This is not the business sector, which is widely accepted this technology. It is also embraced by individuals; They use it in their daily lives when they are connected with their family and friends globally.
However, it cannot be denied that some people are still reluctant to use VoIP on the grounds that this technology also has several disadvantages. First, it is susceptible to power failure which means that some services do not function when there are electrical disorders. There is also a report that it is not reliable during an emergency situation. Unlike traditional phones where emergency personnel can automatically identify the location and direct emergency personnel to the location, in this service it cannot work this way. Needless to say, this loss is not without a solution. Most service providers now develop ways to overcome losses and improve their service quality is their main concern. It is very important to find a service provider that can be responsible for offering quality services. Without a doubt, taking advantage of VoIP technology can be an interesting, uncomplicated, and save money.